Scubalife reserves the right to make changes as is necessary to ensure that all of our customers are able to participate in activities on the day of their scheduled reservation. Scubalife requests that all activities, courses and trips are confirmed with a 50% deposit at the time of the reservation. The remaining balance is due in full 72 hours prior to undertaking the scheduled activity. All payments can be made with cash, bank transfer, Visa, MasterCard, Discover, American Express, or cheque. If you cancel your reservation; that cancellation must be received, in writing.
Cancellations Made by Scubalife
Although we rarely cancel courses, trips or activities, we do reserve the right to cancel an activity, course or trip for any reason whatsoever, including too few participants, adverse weather, mechanical failures, or circumstances which make the operation of the trip unadvisable. It we cancel a trip as aforementioned; we will refund all payments in full which were made to Scubalife. Cancellations due to weather or mechanical failures which occur during the scheduled course, activity or boat charter will be prorated and the appropriate amount will be refunded. Scubalife will not be held responsible for any expenses incurred by you in preparing for your trip, including non-refundable taxis, airline tickets, hotel reservations, car rentals, or any and all related trip expenditures.
Cancellations Made by the Client & Refunds
The deposit you have placed to guarantee this excursion is non-refundable for the exception of an inclement weather cancellation of the activity by Scubalife. The following is Scubalife's refund policy:
- If a client cancels 7 days before the course, activity or trip date: 90% of the total course, activity or trip amount is refundable.
- If a client cancels 3 days before scheduled the course, activity or trip date: 50% of the total course, activity or trip amount is refundable.
- If a client cancels less than 3 days before scheduled the course, activity or trip date: 25% of the total course, activity or trip amount is refundable.
- If a client cancels 1 day before scheduled the course, activity or trip date: 0% of the total course, activity or trip amount is refundable.
For PADI Dive Courses, once the client receives the crew pack (course material), we are unable to provide any refund in the event of cancellation.
If Scubalife cancels due to anyreason whatsoever, the deposit will be refunded in full.